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Teach Soap • View topic - Soap feedback

Teach Soap

Soap Making Recipes, Tips and Tutorials
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 Post subject: Soap feedback
PostPosted: Fri Aug 17, 2012 9:45 am 
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Joined: Sun Apr 08, 2012 6:34 am
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Location: Chattanooga, TN

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Laura<3


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 Post subject: Re: Soap feedback
PostPosted: Fri Aug 17, 2012 9:52 am 
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Joined: Wed Mar 28, 2012 8:40 am
Posts: 397
Location: Washougal, WA
I'd take it with a grain of salt. Have some other people do some testing for you and see what they say.

In the end though, if YOU are happy with it, then stick with it! Not everyone will like the same thing, and if you're happy with what you're doing, then you'll eventually draw an audience of like minded folk. If you change your product just to make one person happy then you'll find yourself chasing others opinions till the cows come home!


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 Post subject: Re: Soap feedback
PostPosted: Fri Aug 17, 2012 10:05 am 
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Location: Lewisville, TX

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**ERIN**

**I've taken up photography because it's the only hobby I can shoot people and cut their heads off without going to jail** :lol:


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 Post subject: Re: Soap feedback
PostPosted: Fri Aug 17, 2012 10:21 am 
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Location: Chattanooga, TN
Oh duh >.> ...............


I was thinking along the same lines, but I wanted to make sure that I wasn't bias for my own soaps heh. I told her I would make a batch of "Lots of Lather" to send her though, to see if she could tell a difference and which she liked better.

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 Post subject: Re: Soap feedback
PostPosted: Fri Aug 17, 2012 10:25 am 
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Location: Washougal, WA
I do the same thing sometimes! Someone will say, "Have you thought about making _____ ?" And I'll think... hmm... maybe I should make that. And then I start charging down bunny trails and before you know it, I've totally strayed from my passion. It's very easy to do!


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 Post subject: Re: Soap feedback
PostPosted: Fri Aug 17, 2012 10:28 am 
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Location: Chattanooga, TN
Oh yeah, for sure, I know exactly what you mean. Those people who ask for specific things never seem to come back around either. I think sometimes it is just something they say as an excuse for not wanting what you have. I guess they think they are being polite.

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Laura<3


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 Post subject: Re: Soap feedback
PostPosted: Fri Aug 17, 2012 10:40 am 
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Joined: Mon Jan 14, 2008 11:14 pm
Posts: 24336
Location: Mistress Of Lather
People that haven't tried handmade soap are sometimes disappointed because commercial bars lather a lot, due to the synthetic surfactants. Handmade soaps will not have as much lather. People were taught that the more soap lathers, the better it cleans. Well yeah, it strips any moisture from the skin. Some people want their skin to squeak when they got out of the shower. It took me some time to convince my husband that his skin doesn't have to squeak and that it is clean.

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Irena
Closed minds are like faulty parachutes; they refuse to open.


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 Post subject: Re: Soap feedback
PostPosted: Fri Aug 17, 2012 10:41 am 
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Location: Chattanooga, TN
Thanks Irena. You put that very well.

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Laura<3


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 Post subject: Re: Soap feedback
PostPosted: Fri Aug 17, 2012 10:49 am 
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Joined: Sat Nov 21, 2009 5:45 pm
Posts: 2522
Location: Wisconsin
We all strive to have a soap that has a ton of bubbles but won't dry our skin. And scent is a personal preference. Has she made any soap since she left you? Maybe her DH is just trying to discourage her from getting involved with this process?
It is always good to listen to what our users and customers say....but I would look for verification from more than one person.
I agree with tumblin... probably just a typing error. Unless she was thinking that a food scent would be better. Maybe the way to her DH's heart is through his stomach...just like my beagle! :P

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Susie
Sometimes A Mistake is so much fun, You just have to do it again!


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 Post subject: Re: Soap feedback
PostPosted: Fri Aug 17, 2012 10:56 am 
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Location: Chattanooga, TN
No, she hasn't made any more soap. Think she just wanted to see how it was done just once.

Sorry if it seems like I am making a big deal out of this feedback, I've just never had anyone tell me cons of my soaps before. Granted, I've had plenty of people turn up their nose without even trying them, which would be hurtful if I didn't already not value their opinions about anything in life haha. I don't look at this as a negative review though, I appreciate her honesty about how she felt about it personally, just wondering how is the best way to approach it without sounding offended I suppose. I really want to make her happy because she is my friend, but I know you can't please everyone. Not that she sounds displeased, but you know what I mean!

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Laura<3


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 Post subject: Re: Soap feedback
PostPosted: Fri Aug 17, 2012 12:52 pm 
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Joined: Sat Dec 11, 2010 7:14 am
Posts: 6158
Location: Jefferson City, TN
When I was formulating my base recipes, I would actually rather have someone tell me what they didn't like about my soap so that I could take steps to make it better. 8)

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Linda
I know the voices in my head aren't real, but they sure have some great ideas!



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 Post subject: Re: Soap feedback
PostPosted: Fri Aug 17, 2012 2:28 pm 

Joined: Wed Sep 14, 2011 11:01 am
Posts: 175
Location: Portland, OR, USA
She is a friend, so that's probably why you feel such a twinge with her review. At least she told you honestly her opinions. And did it in a way to make sure she wouldnt hurt your feelings. The rest of the world and potential customers are not always like that. :) I would speak to her husband directly about his reaction to your soap, to get his first hand review, rather than one filtered through the voice of his companion.

How would this information, if received from other parties unknown to you, affect what you do to your bars and bath bombs? Would you rush out and try to fix every customers complaint? Are you willing to go into a custom only business? (at which point you could charge an arm and a leg? LOL)

The best way to approach it without sounding offensive is to say "Thank you." and move on.

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Kristen D. Vineyard
visit my blog http://washwithvegetables.blogspot.com


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 Post subject: Re: Soap feedback
PostPosted: Fri Aug 17, 2012 3:31 pm 
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Joined: Tue Dec 13, 2011 10:08 am
Posts: 3891
Location: Southern NJ!
I personally find your soap has great lather!!! I didn't even get to post a pic of my haul because I HAD to use your soap! Its nice and hard, has that thick creamy lather that I associate with butters, and the scents are amazing! I love your soap! <3 :mrgreen:

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~~Heather~~
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 Post subject: Re: Soap feedback
PostPosted: Fri Aug 17, 2012 6:22 pm 

Joined: Sat Jun 02, 2012 4:12 am
Posts: 545
Location: Gulf Coast of Texas
just a thought for the future... make up a survey and have your testers fill it out and return it to you . Have each question rated 1-5 with 5 being the best score. Preface the survey with reminders about handmade soaps. Also have the page pre-addressed and stamped on the back so they can mail it to you anonymously. That makes it a lot less personal :)


I have a friend that raves about one of my soaps and I personally think it feels slimy, so there is no telling what people are going to think...or say.

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Dawn


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 Post subject: Re: Soap feedback
PostPosted: Sat Aug 18, 2012 9:54 am 
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Joined: Mon Apr 30, 2012 7:22 am
Posts: 1515
Location: Northern Nevada
Your friends comments were actually quite positive, except for Michael's reactions. It sounds like he didn't want to like them or let her enjoy them either. You can't do much about people like him except if you think it's worth trying to educate him about handcrafted soaps. You make great soaps and even other soapmakers like them! Forget the guy. :D

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Linda

I learn so much when I can't leave well enough alone!



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