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Teach Soap • View topic - Bramblebox woes

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 Post subject: Re: Bramblebox woes
PostPosted: Thu Jul 26, 2012 9:18 am 
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Joined: Tue Dec 13, 2011 10:08 am
Posts: 3891
Location: Southern NJ!
Mine usually takes 2-6 days to leave the warehouse, 6 is when I forget something and need to have it added in... ooops? Then it takes 7-10 days with Fed-Ex to get to me. And its not like they don't know the location, they're here with boxes almost every day :shock: I am NOT an addict, I am NOT an addict! :roll: :lol:

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~~Heather~~
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 Post subject: Re: Bramblebox woes
PostPosted: Fri Jul 27, 2012 12:46 pm 
Site Admin
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Joined: Fri Apr 18, 2008 1:49 pm
Posts: 31
Hi all! Thank you for the feedback, patience and orders :mrgreen:

We strive for 24 hour turnaround upon receipt of payment but during busy times, such as the holiday season, it can be as much as 3-4 days. We're receiving more orders at this time that we did last year (three cheers for our wonderful customers) so we've been at a 1-2 day turn around for the last couple of weeks.

Fun fact: The total shipping time for your order is our turnaround time PLUS the time in transit. FedEx 2-Day Air orders placed before noon (PST) will be shipped the same day. Orders placed over the weekend will be shipped out on the following Monday & Tuesday in the order received. To get an approximate idea of your transit time you can view a FedEx Transit Time Guide. (PDF file Adobe Acrobat required)

I hope this helps and thank you again for your business and support!

Courtney with Bramble Berry


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 Post subject: Re: Bramblebox woes
PostPosted: Fri Jul 27, 2012 12:57 pm 

Joined: Sat Dec 31, 2011 10:23 am
Posts: 1315

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Carrie
Wife to my Best Friend and Homeschool mom to 7 beautiful gifts


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 Post subject: Re: Bramblebox woes
PostPosted: Fri Jul 27, 2012 5:23 pm 

Joined: Tue Jun 26, 2012 6:55 pm
Posts: 504
Location: Lakewood, WA


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 Post subject: Re: Bramblebox woes
PostPosted: Fri Jul 27, 2012 8:06 pm 
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Joined: Tue Dec 13, 2011 10:08 am
Posts: 3891
Location: Southern NJ!
I chose BB because of the people, the service and the product. The waiting isn't so terribly bad. And the excitement when I get the box and get to open it! I like NG too, and a couple other companies, but if I could get everything I wanted from BB I would.

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