Very well said everyone!
And I'd like to point out that even if they don't go after Fayt personally, or even the shop owner, there is the ripple affect that can potentially effect every other soaper out there. If the customer has a bad reaction to one soap, how do you think they will receive other soapers if they come across them? How do you think that customers friends will feel about hand made soap after hearing how their friend got a rash, it burned, it left their skin too dry, too oily, didn't work etc.
I have a girlfriend who is convinced that all M&P soaps are bad and only AFTER I convinced her to try one of my CP soaps has she even begun to re-consider hand made soap. Why? Because a M&P bar she purchased from a market once had too much FO (I would say) and left her underarms red raw with a rash. After that experience (nearly 5 years ago btw), she won't even make eye contact with another soap stall if she sees one. She only tried my soap because I was a friend...
And with regards to supplies... I WISH it was a simple $75 investment!!
I'm going to my first Market this weekend (and only taking M&P and I'm still not confident taking my CP after only doing it for 6 months...) and so far I have spent probably close to $5,000 BEFORE selling!