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Teach Soap • View topic - Supplier Help

Teach Soap

Soap Making Recipes, Tips and Tutorials
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 Post subject: Re: Supplier Help
PostPosted: Mon Feb 20, 2012 9:30 am 
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Joined: Tue Dec 13, 2011 10:08 am
Posts: 3891
Location: Southern NJ!

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 Post subject: Re: Supplier Help
PostPosted: Mon Feb 20, 2012 12:52 pm 

Joined: Wed Mar 16, 2011 6:42 am
Posts: 13
BB is a great vendor, I use them for FO's mostly. Just an FYI, I used Soap Making Resource for the first time last week. I ordered 2 wood log molds. They arrived within a few business days. You can pay with PayPal. If there's a problem, you have 45 days to have PP help you resolve issues.


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 Post subject: Re: Supplier Help
PostPosted: Mon Feb 20, 2012 3:44 pm 
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Joined: Mon Oct 31, 2011 10:39 am
Posts: 731
Location: New York
I've ordered a lot from BB: molds, herbs, buckets of oils that turned out to be cheaper than another, closer supplier, because BB's shipping was cheaper for some unknown reason, some lip balm tubes, a few other things. Because they're across the country, the shipping is sometimes more, and sometimes they don't have the selection I need (since my emphasis is on "natural," I need more EOs and the like).

But I often order from BB anyway, because 1) it is a woman-owned business, and Anne-Marie puts herself out there; we know who she is, we know she works hard, we know her standards--this isn't faceless mega-corp, which I like 2) the service is great--questions are answered, complaints are addressed promptly and 3) I feel like everyone who works there does this stuff. I'm not buying from people who are resellers of stuff they don't know about or understand. And I really like that. 4) I suspect Anne-Marie is a good boss who pays a fair wage. This is important to me. I don't want to save a couple of bucks because someone at a business is working, but on food stamps because their wages are crap.

Generally, I like to support businesses that are well-run, ethically run, and customer and employee centered rather than all about the bottom line.

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 Post subject: Re: Supplier Help
PostPosted: Mon Feb 20, 2012 5:04 pm 
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Joined: Sat Dec 17, 2011 12:55 pm
Posts: 69
Sorry, didn't mean to step on toes. I was not putting them down or that I would not ever order from them. I thought that they offer a top notch product.


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 Post subject: Re: Supplier Help
PostPosted: Mon Feb 20, 2012 7:01 pm 

Joined: Mon Oct 17, 2011 8:26 am
Posts: 342
My Bramble Berry orders are ususally shipped the same day or the next. I've never had problems with shipping taking too long. I wish they would open up another location in Texas! (Dallas to be exact - hint, hint!!!) :lol:

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 Post subject: Re: Supplier Help
PostPosted: Mon Feb 20, 2012 9:03 pm 
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Joined: Wed Dec 02, 2009 8:48 pm
Posts: 1838
For sustainable Palm and other base oils that I buy in bulk I use this supplier
http://www.missionpeaksoap.com/

The owner is also a soap instructor of great soap in large quantities~! Prices are very competitive.

Really where you purchase your supplies can depend upon where you are located, who to get the best supplies from that enhance your own recipes, within the best shipping range.

I use many fragrance and eo's from BrambleBerry and many of their colors. Have quite a few of their molds and am happy with all. The company has grown so fast in the past few years that I can't keep up with their rules sometimes. However that said the products are top drawer. Thank you BrambleBerry, I have learned so much on this forum and appreciate your support for it.

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 Post subject: Re: Supplier Help
PostPosted: Tue Feb 21, 2012 4:27 am 

Joined: Thu Oct 27, 2011 10:47 am
Posts: 180
Just wanted to say that it seems to me that Steve from SMR is a very young guy who has recently found great success in his online business. They closed for a little while recently to get things together (hired new people, etc.). I have had nothing but great customer service from them and hope they continue to succeed.

And I LOVE Bramble Berry!! 2 thumbs up!!


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 Post subject: Re: Supplier Help
PostPosted: Tue Feb 21, 2012 8:14 am 
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Joined: Mon Oct 31, 2011 10:39 am
Posts: 731
Location: New York

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 Post subject: Re: Supplier Help
PostPosted: Tue Feb 21, 2012 10:34 am 
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Joined: Thu Feb 16, 2012 7:18 am
Posts: 22
Wow, thanks for all the responses! It seems that I was pretty much on point about the vendors that I've found. In the next week or so, I'll be ordering from BrambleBerry and Soapers Choice. And I may place a small test order with SMR and CG as well.

Thanks so much to BrambleBerry for running this open forum. I learn something new every time I get on here. What a fantastic community of soapers! And to Mellifera's comment about Anne-Marie and BB being so open and accessible, I couldn't agree more. I feel that I've gotten enough in knowledge from Anne-Marie and her tutorials and this forum, that I don't mind if the shipping is a little bit more than a competitor that could save me a few cents.

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