I noticed in my business (I sell kids clothes), people are too quick to put their hands in that of the seller and let the seller decide for them. I used to get frustrated when people would ask me - online customers that is - 'What size do you recommend?'
I don't recommend. I don't know your child, you do. I will provide you the measurements, but it's up to the parent/purchaser to decide what size would best fit.
My customers know I am learning soaps now. I've had one ask me to make them up some soaps... 'what ever you think is the best' was their request.
What
I think is best, and what is best for the customer is not always the same thing.
If someone sells soap claiming it has Strawberry Essential Oil in it, it's only those who actually KNOW about oils that would know any difference. Which I would dare say, would be about 1% of the sellers customer base. So 99% of people go 'Oh cool, buy it, then start asking other people for it'. I've noticed from all my reading on other forums, internet pages, other soap sellers pages etc, people seem to believe that if it's a natural substance (fruit, plant, etc), then it has an essential oil.
One of my MP soaps had the fragrance Mango Papaya scent. I had someone ask me if both the Mango and the Papaya "essential oils" were from the same location (QLD - a state in Australia) as they didn't want the Papaya essential oil to be "some cheap overseas crap."
I explained it was a fragrance oil, not essential and they didn't understand the difference. When I told them this was a man made scent, they were shocked that I was putting 'chemicles' in my soap and trying to pass them off as better than the store bought stuff. They didn't understand why, when there were two perfectly good fruits out there, that I didn't just use the "natural essential oils" instead.
That said, I
am currently moving away from my clothing business as the level of stupidity I've had to deal with over the past 6 months has been soul sucking.
So perhaps I just don't have the brightest of the bunch.