Yep, I agree with Rosie, Bramble Berry's customer service is unbeatable. They probably have the best customer service of ANY company I have EVER dealt with, not just soap companies!!! When I was a very new soaper, overwhelmed with all the information there is to learn, and before I joined this forum, I sent all of my soap questions to THEM and they answered every single one of them, whether my questions had anything to do with BB's products or not (and most of them didn't). They are so knowledgable, ALWAYS so cheerful, and they truly want to help soap makers. I love their customer service reps!!! I would not know what I know about making soap today if it hadn't been for Bramble Berry. I can't say such a thing about any other company anywhere. And I would recommend Bramble Berry to any new soaper I met.
|