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Teach Soap • View topic - What is going on at Scent Works?

Teach Soap

Soap Making Recipes, Tips and Tutorials
It is currently Sat Nov 23, 2024 5:17 am

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PostPosted: Tue Oct 29, 2013 1:34 am 

Joined: Wed Oct 27, 2010 5:12 am
Posts: 5
I just wanted to ask about their Blue Sugar but no one picks up the phone?


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PostPosted: Tue Oct 29, 2013 2:17 am 
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Joined: Fri Oct 11, 2013 5:34 am
Posts: 138
Location: Greater St. Louis Metro Area
I recall seeing a post recently about this company in the "Off topic" section. That might be helpful for you. :)

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"Effective questioning brings insight which fuels curiosity which cultivates wisdom"


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PostPosted: Tue Oct 29, 2013 3:18 am 

Joined: Wed Oct 27, 2010 5:12 am
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PostPosted: Tue Oct 29, 2013 1:13 pm 
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Joined: Mon Jan 30, 2012 7:42 am
Posts: 1621
Location: Western WI
What time did you try calling?

I talked to someone yesterday there at about 3 CST with no problems.

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Genny


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PostPosted: Tue Oct 29, 2013 1:30 pm 

Joined: Wed Oct 27, 2010 5:12 am
Posts: 5
Thanks Genny, I called at around 2pm, will call again this week.


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PostPosted: Thu Oct 31, 2013 5:52 am 

Joined: Mon Oct 28, 2013 6:59 pm
Posts: 4
I had ordered from them for about a year. On 8/23/13 I ordered two oils and to date I have received only one oil. I have called, & emailed. I only talked to a person once and she was vague and stated that no one was available to tell me why I had not received my order. I filed my paypal dispute after 45 days and they will only put it on record to warn other people. I did have someone do some checking on the owners and there are layers of LLC's to protect them. I have put in complaints with the Better Business Bureau and also Consumer Protection Division in North Carolina. I will never order from them again and I would warn anyone to proceed with caution when ordering from this company.


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PostPosted: Thu Oct 31, 2013 10:31 am 
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Joined: Mon Jan 14, 2008 11:14 pm
Posts: 24336
Location: Mistress Of Lather
I'm sorry to say there have been quite a few complaints. I have no idea what's going on. They also deleted their Facebook page. :?:

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Irena
Closed minds are like faulty parachutes; they refuse to open.


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