Hi all! Thank you for the feedback, patience and orders
We strive for 24 hour turnaround upon receipt of payment but during busy times, such as the holiday season, it can be as much as 3-4 days. We're receiving more orders at this time that we did last year (three cheers for our wonderful customers) so we've been at a 1-2 day turn around for the last couple of weeks.
Fun fact: The total shipping time for your order is our turnaround time PLUS the time in transit. FedEx 2-Day Air orders placed before noon (PST) will be shipped the same day. Orders placed over the weekend will be shipped out on the following Monday & Tuesday in the order received. To get an approximate idea of your transit time you can view a FedEx Transit Time Guide. (PDF file Adobe Acrobat required)
I hope this helps and thank you again for your business and support!
Courtney with Bramble Berry