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Teach Soap • View topic - warped mold

Teach Soap

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 Post subject: warped mold
PostPosted: Fri Mar 28, 2014 1:29 pm 

Joined: Tue Mar 04, 2014 8:11 pm
Posts: 14
I bought the domino kit from Bb. It arrived today and the mold is crimped and warped fairly bad. It's not flat at all. I called and left a message, but is there anything I can do to fix it? It is the guest tray mold feels like a plastic


Thank you

Heather


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 Post subject: Re: warped mold
PostPosted: Fri Mar 28, 2014 1:34 pm 
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Joined: Thu Sep 12, 2013 9:05 am
Posts: 260
Location: Seattle, Washington
Honestly I wouldn't touch it. I had a mold warp while I poured soap base once and they sent me a new one! I'd take pictures to provide as evidence though. Trying to fix it yourself will only make it worse and it will remove liability from BrambleBerry regardless of how it arrived.

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 Post subject: Re: warped mold
PostPosted: Fri Mar 28, 2014 1:38 pm 

Joined: Tue Mar 04, 2014 8:11 pm
Posts: 14
Thank you. I took photos right away. I guess we will make bunny soap this weekend


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