Ok so heres my back story...
I was given 3 different contacts for Insurance through a particular company, so I have been trying to arrange product liability. All 3 people who have contacted me either have the insurance or have at least been given a quote.
It took 5 weeks and repeated emails to the broker to get a reply - "sorry we can;t help you because you make the soap from scratch with no qualification."
I was quite angry, mainly because i do not make from scratch, I make M&P (well i do CP for personal use but not for selling, dont want to pay nicnas fees) so i told them that, suddenly they were all helpful again and promised quotes asap.
So after more chasing around (2 more weeks wasted) i get the reply back that no one will insure me because I am not qualified in soap making.
What qualifications do i need to get insurance!!! and how come I seem to be the only person being screwed around like this?? I asked the broker what qualifications i needed - for my hobby - and she wasn't sure, i also asked her quite firmly as to why i knew other people - who had recomended her name personally- had recieved quotes within 24 hours. She has now asked me to tell her what companies they used. (i figured she should know because she organised them!!)
i have rang around a lot of places but thius was the only one who even bothered to reply to me, i even tried a different branch but they must have sent it to the lady i was dealing with anyway because shes the only one who ever contacts me.
Im about to pull my hair out - i know im looking at about $700 to $1,000 for insurance which is not a problem, i can pay them right this second, if only i could get a darn quote!
So I guess what i am asking is....any help or advise or words of wisdom from aussies please? I am so upset about all this at this stage i dont know if i want to continue with my soap. I knew it would be hard to get but come on.... this is just ridiculous.