Teach Soap

that the highlight of my month is getting the 9 bar BB birchwood mold? It even very slightly edges out the fact I'm going to get to spend 8 days (instead of just an hour or two every 6-9 months) with my best friend I just hope it might arrive BEFORE I leave for that trip next week so I can hug it and squeeze it and maybe name it George

Your best friend you know. Your mold you don't; not yet.

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Irena
Closed minds are like faulty parachutes; they refuse to open.

Be careful while squeezing, so you don't hurt yourself

After years and years of soaping, I still get excited over new molds. I don't think that feeling ever goes away.

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Genny

And when you loose one somewhere in your house it feels like you have lost a friend. I have forbid myself to order anymore until I find my lost molds!

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Susie
Sometimes A Mistake is so much fun, You just have to do it again!

Should buy a bunch of the car keyless entry systems. Attach a system to each mold so you can put all the keychains in one bowl, and when you can't find a mold, all you have to do is run around the house pressing buttons until you find the one that is missing

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Linda
I know the voices in my head aren't real, but they sure have some great ideas!

Thanks Linda.... I may want to run with that one! I'll let you know.

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Susie
Sometimes A Mistake is so much fun, You just have to do it again!

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Genny

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Linda
I know the voices in my head aren't real, but they sure have some great ideas!

I ordered the 9-inch "loaf" mold from BB about a month ago, which costs about 12 bucks...

...and they sent me that 9 bar birchwood mold you are referring to for the price of the 9-inch loaf....

...kind of a big mistake, considering it costs like $70 bucks.


Anyone else had ordering problems from BB? I think the warehouse needs an audit, because this is the 2nd mistake they made in the mere 7-odd orders I've placed with them.

I've only made a couple of orders with BB because it is crazy expensive to ship to NZ.

Both of those orders have been outstanding! Quicker than I expected & great packaging.
Each of those orders have been pretty big to try & save on freight a little.

To be honest, if they had mucked up that majorly I'd let them know immediately.

If you had a problem with your order, I would contact them. In all the years I have ordered from BrambleBerry I have never had a problem.

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Irena
Closed minds are like faulty parachutes; they refuse to open.

I've placed a few orders from BB and never had any issues with them.

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The Soapinatrix! *whip-crack*
- Posting the trials and tribulations of my Soaping Journey!

Well I guess I just have bad (or in this case, perhaps good) luck? I deal honestly with people online as I live in a very remote place thousands of miles away from the kinds of stores most of you have available, so I place a lot of online orders.

The first order they messed up was they never sent me a flat rate box of clear M&P. They never charged me for it either, even though one rep insisted they DID charge me for it and kept saying they would give me a refund (which I refused). Kind of odd. They also kept saying it was just lost in the mail and would show up, and it never did. One rep was fantastic to work with, the other one was horrible.

Now this time, they pretty much gave away a $70 mold for $12 bucks. Neither mess up resulted in financial loss to me, so really no complaints on my end, but it's been worrisome.

And no, I'm not mistaken. I check my online bank account daily and have verified that in both cases, no charges were made to my account.