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Teach Soap • View topic - Brambleberry site

Teach Soap

Soap Making Recipes, Tips and Tutorials
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 Post subject: Brambleberry site
PostPosted: Wed Oct 23, 2013 12:26 pm 
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Joined: Sat Nov 21, 2009 5:45 pm
Posts: 2522
Location: Wisconsin
Has anyone else had problems signing into their BB account? I have tried for 3 days now and have been unable. Was hoping to place an order but this is frustrating. I also tried sending them an e-mail and that would not go through. If I am still unable tomorrow I will call them....(my time is limited today, my 'favorite' sister had surgery today and I have lots to do before heading back to the hospital).
Just wondering???

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Susie
Sometimes A Mistake is so much fun, You just have to do it again!


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 Post subject: Re: Brambleberry site
PostPosted: Wed Oct 23, 2013 1:46 pm 
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Joined: Sat Jun 14, 2008 10:19 am
Posts: 1023
Location: Lewisville, Texas
I have not had any problems and have logged on almost everyday since last Thursday and I placed an order on Friday.

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Haven


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 Post subject: Re: Brambleberry site
PostPosted: Wed Oct 23, 2013 4:21 pm 
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Joined: Thu Sep 12, 2013 9:05 am
Posts: 260
Location: Seattle, Washington
I haven't had problems logging in. The only problem I had was when my materials to make 3D soap on a rope calculated that my soap rope had to be shipped separately :lol: But customer service fixed it for me in like 10 minutes.

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The Black Currant- Shipping within the US!

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 Post subject: Re: Brambleberry site
PostPosted: Wed Oct 23, 2013 6:04 pm 
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Joined: Sat Nov 21, 2009 5:45 pm
Posts: 2522
Location: Wisconsin
Then something must be wrong on my end. I went back on, requested my password be sent to me.... nothing. Yet I can get on every other site I try. :cry: Maybe next week will be an easier week and I can sit down and figure it out. Thanks for the replies.

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Susie
Sometimes A Mistake is so much fun, You just have to do it again!


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 Post subject: Re: Brambleberry site
PostPosted: Wed Oct 23, 2013 6:10 pm 
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Joined: Tue Dec 13, 2011 10:08 am
Posts: 3891
Location: Southern NJ!
Try going in to your settings and deleting your cookies. Also check to see if your browser is up to date. Both are common things that mess up webpages!

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~~Heather~~
Mad [soaping] Scientist


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 Post subject: Re: Brambleberry site
PostPosted: Wed Oct 23, 2013 9:20 pm 
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Joined: Tue Jan 08, 2008 2:57 pm
Posts: 1538
Location: Bellingham, WA
So sorry about this! I'm sending a heads up to BB customer service right now. They will see it when they get in the office tomorrow.


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 Post subject: Re: Brambleberry site
PostPosted: Thu Oct 24, 2013 8:44 am 
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Joined: Sat Dec 11, 2010 7:14 am
Posts: 6158
Location: Jefferson City, TN

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Linda
I know the voices in my head aren't real, but they sure have some great ideas!



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 Post subject: Re: Brambleberry site
PostPosted: Thu Oct 24, 2013 12:26 pm 
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Joined: Sat Nov 21, 2009 5:45 pm
Posts: 2522
Location: Wisconsin
I did it... fixed the web browser and I am back up.... now I am sort of happy. Had my physical today... she said to give up "cookies" and now I had to get rid of them here!? Sometimes life s**ks. I like my cookies and desserts but away they will go. :?

Thanks for everyones help.... I work on that order tonight once I get back from the farm.

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Susie
Sometimes A Mistake is so much fun, You just have to do it again!


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